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Policies

 SALES TAX POLICY

Sales tax is charge to residents of Virginia Commonwealth.

REFUND POLICY

All items, except custom orders, can be returned or exchanged if you are not satisfied within 30 days of purchase. Please contact us at gail@hailefinephotography.com , describe your problem or issue, and we will do our best to resolve it immediately. All items must be returned in “New” unused condition with original packaging, to generate a refund.

We will provide a reimbursement of the return delivery cost for damaged work. To process the claim we need proof of the damage for insurance purposes and a receipt for the return delivery cost. We request that you return your damaged package to us using your local postal service.

Any damage to the exterior packaging or to the items inside must be documented with pictures and sent to us. Please make a note of any damage on the regular mail carrier Delivery Confirmation Form before signing for receipt of the delivery. If your item is lost during shipment; we need to wait until the maximum delivery time has expired.

Credits will be made to the credit card used for the purchase.

*Custom Projects cannot be refunded or exchanged

 

PRIVACY POLICY

This Privacy Policy applies to the Haile Fine Photography and Haile Fine Art websites (“HFP” and “Site”). This Privacy Policy describes the information HFP collects on the Site, how it is used, and your options with respect to its use. By accessing or using this Site you indicate your agreement to this Privacy Policy. If you do not wish to be bound by this Privacy Policy do not access or use this Site.

 

In General. The information you provide is used to process transactions, improve HFP products and services, and to communicate with you as needed. We do share your information with trusted third parties who assist us in operating our Site, conducting our business and servicing customers and visitors, such as our payment processing system and email marketing service. These trusted third parties agree to keep this information confidential. HFP does not and will not share your personal information with unrelated third parties, ever.

 

Personally Identifying Information.

In order for you to make purchases from the Site, we collect your name, address, email address, phone number(s). No credit card details are collected as this is handled directly by a third party. This data is shared with our third party transaction processor(s).

In order to sign up for our mailing list you are required to submit your name and email address. This mailing list data is shared with our email service processor(s).

You also may submit comments to the HFP blog, which submission may contain personally identifiable information. HFP may also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on its blog.

 

Non-Personally Identifying Information.

Like most website operators, HFP collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HFP’s purpose in collecting non-personally identifying information is to better understand how visitors use the Site, through tools such at Google Analytics.

 

How Your Information Might be Used.  We may use the information collected in the following ways:

  • To operate and maintain the Site;
  • To create your account, identify you as a user of the Site, and customize the Site for your account;
  • To send you promotional information, such as newsletters (if you have opted in via the newsletter subscribe box, on the page to subscribe to blog updates, and at various well-marked links on the Site). Each email promotion will provide information on how to opt-out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure advertising on the Site;
  • To protect, investigate, and deter against unauthorized or illegal activity.

 

Disclosure of Information. We will not share your personally identifying or potentially personally identifying information, except:

To HFP employees, contractors, or service providers that need to know the information in order to process it on HFP’s behalf:

  • Where it is required in order to comply with lawful government process (e.g. a court or administrative agency subpoena); or
  • When we believe in good faith that disclosure is reasonably necessary to protect the property or rights of HFP, third parties or the public at large.

 

Security.  We take reasonable and sound precautions to safeguard your personally and potentially personally identifiable information. But no Internet data exchange can be guaranteed to be fully secure. You acknowledge that information you share with us could potentially be accessed by a third party. You agree that neither HFP nor Gail Haile is responsible for any intercepted information shared through the Site without our knowledge or permission and you release Haile Fine Photography and Gail Haile from claims arising out of or related to the use of such information.

Website Links. This Site may occasionally contain links to third-party websites. We do not endorse and are not responsible for the information practices or privacy policies of any other website.  If you decide to access any other website that may be linked to or from HFP you should consult that website’s privacy policy.

Cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Site uses cookies to help identify and track visitors, their usage of the Site, and their access preferences. Site visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies. Certain features of the Site may not function properly without the aid of cookies.

Children. HFP does not knowingly collect personally-identifiable information from users of this Site who are under 18 years of age. No personally-identifiable information should be submitted to this Site by visitors under 18 years of age without the prior written consent of their parent or guardian. If you are an adult and have reason to believe that a minor under your supervision has, without your permission, provided his or her personal information to us, you may email us at gail(at)hailefinephotography(dot)com.

Updating Your Information. You may update or remove your personal information by emailing us at gail(at)hailefinephotography(dot)com.

Opt Out. You may at any time request to no longer receive communications from HFP and to have your personally identifying information deleted from HFP’s records by emailing us at gail(at)hailefinephotography(dot)com.

Privacy Policy Changes. HFP may change its Privacy Policy from time to time. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

May 22, 2018

 

 

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Prints are created by Skyline Art Prints which verifies that their fine art products are archival.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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